A construction firm with 900 wireless devices faced significant inconsistencies in its wireless spend, leading to unexpected costs and budget overruns. The firm's CFO engaged Mobilia Consulting to analyze the wireless expenses and ensure they received competitive rates.


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Objectives and Approach


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Mobilia Consulting's primary objectives were to conduct a detailed analysis of the construction firm's wireless spend, identify inefficiencies, optimize their wireless plans, and provide ongoing customer support to streamline operations. The comprehensive approach began with an in-depth review of all wireless invoices and contracts, revealing significant inconsistencies and unnecessary charges that inflated the firm's costs.


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Through meticulous analysis, Mobilia Consulting identified areas for improvement, such as plan optimizations and removing unnecessary features and services. By examining usage patterns and aligning them with the most cost-effective plans, Mobilia was able to streamline the wireless spend, achieving a substantial 39% reduction in costs.


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Ongoing Customer Support


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One of Mobilia Consulting's key value additions was providing ongoing customer support. This support ensured that the construction firm no longer needed to spend time dealing with its wireless telecom carrier, relieving the IT team of approximately 25 hours per month. The IT team greatly appreciated this service, as it freed up valuable internal resources and allowed them to focus on more critical tasks. Additionally, ordering devices became much easier and less expensive through Mobilia Consulting's support team, further enhancing operational efficiency.


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Results


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The results of Mobilia Consulting's intervention were substantial. The firm achieved an overall reduction of 39% in wireless spend. Significant cost savings were achieved through plan optimizations and eliminating unnecessary features and services. Mobilia's ongoing support ensured the sustainability of these savings and allowed the firm to focus on its core operations without worrying about wireless expense management.


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Stakeholder Satisfaction


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The CFO was pleased with the significant cost reduction and felt satisfied knowing that a spend category once riddled with inconsistencies and budget overruns was now under control. The friction over this category previously existed among the Finance, IT, and HR departments, and Mobilia Consulting's support team eliminated it. The IT team, in particular, was pleased with the reduced time required to manage the wireless telecom spend. The accounts payable (AP) team also valued having a trusted partner to monitor invoices and ensure they were correct and optimized.


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Conclusion


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In conclusion, Mobilia Consulting enabled the construction firm to achieve significant cost savings and operational efficiencies. By leveraging detailed analysis to optimize wireless plans and providing ongoing customer support, the firm is better positioned to manage its wireless spend effectively. Through a meticulous review process, the firm not only achieved immediate financial benefits but is also set up for sustainable financial health and efficiency in the future, instilling a sense of optimism.

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